How do I check a plumber's license?

Ask for the contractor's CSLB license number and look it up at cslb.ca.gov. The lookup shows whether the license is active, its classification, and bond and workers' compensation details.

Should I get the price in writing?

Yes. Get the scope and price on paper before work starts, including what happens if the plumber finds more once a wall or line is open.

Who will do the work?

Ask whether the person arriving works for the licensed contractor or is a subcontractor, and whether they're licensed for this kind of work.

Is there a charge to come out?

Some companies charge for a visit or diagnosis and some don't. Ask before the appointment, especially for a night or weekend call.

They want to replace instead of repair. Now what?

Ask why, ask to see the problem (camera footage for a sewer line, the failed piece for a pipe), and ask for the repair option priced too. On a large job, get a second opinion.

Will the work need a permit?

Some jobs do: water heater replacement, repiping, sewer replacement and gas line work among them. Ask whether yours does and who pulls it, and check with the city if you're unsure.

Hiring questions | Buena Park Plumber

What to ask, and why

How do I check a plumber's license?: Ask for the contractor's CSLB license number and look it up at cslb.ca.gov. The lookup shows whether the license is active, its classification, and bond and workers' compensation details.
Should I get the price in writing?: Yes. Get the scope and price on paper before work starts, including what happens if the plumber finds more once a wall or line is open.
Who will do the work?: Ask whether the person arriving works for the licensed contractor or is a subcontractor, and whether they're licensed for this kind of work.
Is there a charge to come out?: Some companies charge for a visit or diagnosis and some don't. Ask before the appointment, especially for a night or weekend call.
They want to replace instead of repair. Now what?: Ask why, ask to see the problem (camera footage for a sewer line, the failed piece for a pipe), and ask for the repair option priced too. On a large job, get a second opinion.
Will the work need a permit?: Some jobs do: water heater replacement, repiping, sewer replacement and gas line work among them. Ask whether yours does and who pulls it, and check with the city if you're unsure.

Still have a question? Call (714) 555-0135 or send a request.