Before you hire
What happens after you call
We ask about the line before we talk about price: which drains act up, how old the house is, whether anyone has cleaned or filmed the lateral, and where the cleanout sits.
No one should quote a replacement without camera footage. Our written estimate names the method, the feet of pipe, the pit locations, how side connections get handled, who pulls the permit, what gets restored and what the written terms cover. This is a preview site: the number shown is a temporary placeholder, and the request form is not connected yet, so a submission is not sent anywhere.
Check the license first
Ask any contractor for a CSLB license number and look it up at cslb.ca.gov. Ask who will do the work, and get the method, scope and price in writing before anyone starts.
Fullerton Trenchless Sewer is the business name for this site. Licensing and service details will be published here once confirmed.
- How do I check a contractor's license?
- Ask for the CSLB license number and look it up at cslb.ca.gov. Confirm the license is active, see its classification, and check the bond and workers' compensation details listed there.
- Someone says I need a full replacement. How do I know?
- Ask to see the video with the distance counter on screen, and have them stop at each defect. For a large job, a second licensed plumber can review the same file before you decide.
- What belongs in a written estimate?
- Method, feet of pipe, pipe material, pit locations, branch connections, cleanup and restoration, permit responsibility, the payment schedule and the written terms.
- Who fixes the lawn and the driveway?
- Restoration is never automatic. Get it in writing: backfill and compaction, concrete, sprinklers and planting beds, and anything left for you.
- Do I get the final camera video?
- You should, before you pay the balance. A video of the new line from cleanout to main is your proof of what went in the ground.
- I rent. What should I do?
- Tell your landlord or property manager today. The lateral belongs to the property, so the owner arranges and approves sewer work.