What to ask, and why
How do I check a plumber's license?
Ask for the CSLB license number and look it up at cslb.ca.gov. Check that the name, license classification and status match the company you are talking to.
What if the plumber recommends full replacement right away?
Ask to see the footage at each finding, ask for the recording and get a written estimate. A second licensed plumber can review the same video before you decide.
Can I watch the inspection?
Ask. Many homeowners watch the screen as the camera runs, which makes it easier to understand the findings.
Who is responsible for the part of the line under the street?
That depends on local rules and where the problem is. Check with the City of Fullerton before assuming who handles a repair beyond your property line.
Is an inspection safe to do with sewage on the floor?
Keep people and pets away from sewage, avoid using water in the house and let the plumber decide whether the line needs clearing before the camera goes in.
What should be in writing?
The scope of the inspection, what is included (video, locating, summary), the price, and any repair recommendation with its own written estimate.
Still have a question? Call (714) 555-0113 or send a request.