Look, do not touch: the walk-around

What you see and what to do

FindingNext step
Missing or loose strapsHave them corrected; this is a safety item
Relief valve drippingCheck house pressure and expansion tank; see the relief valve guide
Water at the baseClose the cold supply, turn off fuel or power, call a plumber
Vent pipe loose or disconnectedTurn the heater off and call a licensed plumber
Popping or rumbling noisesSediment from hard water; ask about flushing
No expansion tank with a regulatorAsk a plumber whether one is needed

Recording the heater's details

  1. Find the label.The rating plate lists the model, capacity and fuel type.
  2. Note the age.The serial number often encodes the manufacture date; the manufacturer can explain how to read it.
  3. Write it down.Add capacity, fuel and approximate age to your shutoff map so a plumber has it on the first call.

Pressure and the heater

High house pressure
Stresses the tank and can cause relief valve discharge
Closed system
Thermal expansion raises pressure after each heating cycle
Expansion tank
Absorbs that expansion when correctly charged
Hard water
Builds sediment at the bottom of the tank over time

When to call

Call a licensed plumber for any leak, vent problem, missing strap, dripping relief valve or a heater that runs out of hot water much sooner than it used to. Ask whether the work needs a permit; water heater replacement commonly does, so check with the City of Fullerton or the plumber.

Common questions

Do tankless heaters need straps?

Tankless units are wall-mounted differently. Ask a plumber what applies to your installation.

Can I flush the tank myself?

Many manufacturers describe a flushing procedure in the manual. If valves are old or you are unsure, have a plumber do it.

Why is the area around a gas heater important?

Gas heaters need air for combustion and clearance from flammable materials. Keep the space clear.

General information for Coyote Hills, not a quote or professional advice. In an emergency, call 911.