Why keep a log
A drain that is a little slow on Monday and gurgling by Friday tells a story. So does a water bill that creeps up while the household's routine stays the same. On their own these are easy to dismiss; written down with dates, they point to a main line, a hidden leak or a failing part.
When you finally call someone, a short log answers the questions they will ask anyway: when it started, what makes it worse and what you have already tried.
Log sheet
| Date and time | Where | What you noticed | What was running at the time | Action taken |
|---|---|---|---|---|
Things worth logging
- Slow drains, and whether more than one is slow.
- Gurgling toilets or tubs when another fixture drains.
- Sewer smells inside or near the outside cleanout.
- Damp spots, stains or bubbling paint on walls and ceilings.
- Warm spots on hard floors.
- Sound of running water with everything off.
- Water meter readings taken at the same time each week.
- Water heater noises, rust or drips.
- Changes in water pressure or water color.
Weekly meter readings
| Week of | Reading | Change since last week | Anything unusual that week? |
|---|---|---|---|
When a log entry means act now
- IfSeveral drains slow or gurgling in the same weekThenCut water use and arrange main line service before it backs up.
- IfMeter readings jump with no change in useThenRun the meter leak test and look for a hidden or slab leak.
- IfA ceiling stain is growingThenFind the source and stop the water feeding it.
- IfAny gas smellThenStop logging. Leave and call 911 or SoCalGas from outside.
Bring these answers to the plumber
- When did you first notice it?
- Is it constant, or only when certain fixtures run?
- Has it gotten worse, and how fast?
- What have you already tried?
- How old is the house and the plumbing, if known?
Common questions
How long should I keep a log before calling?
Log while you watch a minor symptom. Anything spreading quickly, involving sewage or gas, or causing water damage should not wait.
Is a phone note as good as paper?
Yes, as long as each entry has a date and time. Photos with timestamps help too.
Why log meter readings?
A steady rise with no change in use is one of the clearest early signs of a hidden leak.
General information for Anaheim, not a quote or professional advice. In an emergency, call 911.