What to ask, and why
How do I check a plumber's license?
Ask for the CSLB license number and look it up at cslb.ca.gov. Confirm it is active and the classification covers plumbing.
Can I keep the camera footage?
Ask before the camera goes in. The recording is your evidence for a second opinion, a home sale or an insurance claim.
One company says spot repair, another says replace it all.
Ask each to show you the defects on the footage and explain why their method fits. A second camera inspection is reasonable when the answers are far apart.
Should the price be in writing?
Yes. The scope should name the method, the length of pipe, the access points, permits, how the yard or driveway gets restored, and what happens if the ground holds surprises.
Will insurance cover a broken lateral?
Policies differ. Some cover water damage from a backup but not the pipe. Call your insurer and keep the photos and footage.
Still have a question? Call (562) 555-0149 or send a request.