What to ask, and why
How do I check a plumber's license?
Ask for the contractor's CSLB license number and look it up at cslb.ca.gov. Confirm the name on the license matches the business you are dealing with and that the license is active.
What if they say the line needs replacing?
Ask to see the camera footage and where along the line the problem is. A single bad section may be repairable without replacing the whole lateral. Getting a second written opinion on a major repair is reasonable.
How should drain cleaning be priced?
Ask before work starts how the visit is priced, what is included, and whether jetting or a camera run costs extra. Get the price in writing. We do not publish prices on this preview site, because they depend on the specific job.
Will the plumber need to pull a toilet?
Sometimes, if there is no usable cleanout. A proper cleanout is the better access point for a main line. Ask which they plan to use and why.
What about the mess from a backup?
Clearing the drain and cleaning up sewage are different jobs. Ask whether cleanup is included, and for larger backups consider a water damage or sanitation specialist.
Can I trust a guarantee that the clog won't return?
Ask for any guarantee in writing, what it covers, and for how long. A clearing without a camera check cannot tell you why the clog formed.
Still have a question? Call (714) 555-0146 or send a request.