Small spill or bigger job?
- IfA little water came up in a tub or shower and stayed thereThenUsually a careful do-it-yourself cleanup with protective gear.
- IfSewage reached carpet, drywall or furnitureThenConsider a professional water damage and cleanup service.
- IfSewage spread across several roomsThenGet professional cleanup and contact your insurer.
- IfAnyone feels ill after exposureThenContact a medical provider.
Cleaning a small, contained spill
- Gear up.Wear rubber gloves, waterproof boots and eye protection. Open windows for ventilation.
- Remove liquid.Use disposable towels or a wet-dry vacuum dedicated to the job, and bag waste securely.
- Clean surfaces.Wash hard surfaces with detergent and water, then disinfect with a product labeled for the purpose, following its directions.
- Never mix chemicals.Do not combine bleach with ammonia or other cleaners; the fumes are dangerous.
- Wash up.Launder clothing separately in hot water, clean your boots, and wash your hands thoroughly.
Keep, clean or toss
| Item | Usual approach |
|---|---|
| Tile, tubs, sealed hard floors | Clean and disinfect |
| Bath mats, towels, washable fabrics | Launder hot and separately, or discard if heavily soiled |
| Wall-to-wall carpet and pad | Often discarded after sewage contact; ask a professional |
| Wet drywall and insulation | Often removed and replaced if soaked |
| Cardboard boxes and paper | Usually discarded |
| Food, toiletries or toothbrushes exposed | Discard |
For insurance and records
- Photograph the damage before and during cleanup.
- Keep the plumber's invoice and any camera findings showing the cause.
- List damaged items with approximate age.
- Read your policy for sewer backup coverage, which is often separate or limited.
- Contact your insurer before discarding large items, if you plan to file a claim.
Preventing a repeat
A backup caused by roots is likely to return unless the line is maintained or repaired. After cleanup, use the camera findings to decide between a maintenance schedule, lining, or a section repair, so the next backup does not catch you by surprise.
Some homeowners also ask a plumber about a backwater valve, which is designed to keep sewage from flowing back into a home in certain situations. Whether one suits your house, and whether it needs a permit, are questions for a licensed plumber and the City of Fullerton.
Common questions
Can I use bleach on a sewage spill?
Disinfectants including bleach are commonly used on hard surfaces after cleaning. Follow the label, ventilate, and never mix bleach with ammonia or other cleaners.
Does insurance cover sewage backup?
It depends on your policy. Many standard policies limit or exclude sewer backup unless a specific endorsement was added. Check with your insurer.
When is it safe to use the drains again?
After the plumber has cleared the line and confirmed it is flowing. Run water gradually at first and watch the lowest drains.
General information for Fullerton, not a quote or professional advice. In an emergency, call 911.