What to ask, and why
How do I check a plumber's license?
Ask for the CSLB license number and look it up at cslb.ca.gov. Confirm it is active, the name matches the business you are talking to, and the classification covers plumbing.
What if I'm told I need a whole-house repipe right away?
Ask what testing showed, how many leaks were found, and what shape the pipe is in. A repipe can be the right call for failing copper, and you are still entitled to a written explanation and a second opinion first.
Who repairs the floor or drywall after the plumbing is fixed?
Settle it before work starts. Some plumbers finish concrete and drywall, some only rough-close, and flooring is usually a separate trade. Get the patching scope in writing.
How will I know the leak is fixed?
The repaired line should be pressure tested before it is closed up. Then run your own meter test with everything off. The leak dial should stay still.
Is the detection visit charged separately?
Often it is. Ask what the visit includes, what it costs, and whether any of it counts toward the repair before you book.
Can I keep using water until the repair?
For a slow leak, many homeowners keep the main closed and open it briefly when they need water. If water is surfacing indoors or near outlets, keep the main off and keep people away from the wet area.
Still have a question? Call (714) 555-0130 or send a request.