The hot-versus-cold test

  1. Run cold water first.Open a cold tap for a minute and look at the color and smell in a white cup.
  2. Then run hot water.Do the same with hot water at the same tap.
  3. Try another fixture.Repeat at a second tap in a different part of the house.
  4. Compare.Problems in hot water only point to the heater. Problems in both point to the pipes or the supply.

What the test usually tells you

ResultLikely sourceNext step
Rusty hot water onlyCorroding tank or spent anode rodHave the tank and anode checked
Rusty hot and coldOld galvanized supply linesAsk a plumber about the piping
Sulfur smell, hot onlyAnode rod reacting with water conditions in the tankAnode inspection, flushing, possible anode change
Sulfur smell, hot and coldSupply or other plumbingAsk a plumber, and contact the city's water utility if it persists
Rust only first thing in the morningWater sitting in old lines overnightNote the pattern for the plumber

About the anode rod

Inside most tanks is an anode rod, a metal rod designed to corrode instead of the tank. As long as it has metal left, it protects the steel. Once it is used up, the tank itself begins to rust, and rusty hot water is often the first visible sign.

The same rod can react with certain water conditions to produce hydrogen sulfide, the source of the rotten-egg smell in hot water. A plumber may suggest flushing, a different anode material, or checking the temperature setting.

What to ask

  1. Is the anode rod still protecting the tank?
  2. Is the rust from the tank, or from the pipes?
  3. Would an anode change or flush solve the smell, or is the tank near the end?
  4. Are any galvanized lines left in the house?

Common questions

Is rusty hot water dangerous?
It is mainly a sign of corrosion, either in the tank or the pipes. The bigger risk is the tank failing, so have it looked at.
Can I remove the anode rod to stop the smell?
Removing it leaves the tank unprotected and speeds up corrosion. Ask a plumber about alternatives instead.
Who do I call if both hot and cold water smell or look wrong?
Start with a plumber to check your plumbing. If the problem seems to come from the supply, contact the city's water utility.

General information for Fullerton, not a quote or professional advice. In an emergency, call 911.