What to ask, and why

How do I check a plumber's license?
Ask for the CSLB license number and look it up at cslb.ca.gov. Confirm the name matches, the license is active and the classification fits the work.
What if someone pressures me to approve a big repair tonight?
Ask them to make the problem safe now and give you the permanent repair in writing. Most large jobs can be scheduled once the water is off and the line is capped.
Who is responsible for the sewer line to the street?
Responsibility for the sewer lateral can differ by city and by where the problem is. Check with the City of Brea before assuming either way.
Do I need a permit for an emergency water heater replacement?
Water heater replacements generally need a permit and must be seismically strapped. Check with the City of Brea, and ask the plumber who pulls the permit.
Should I call my insurance company?
If there is water damage, photograph everything before cleanup and contact your insurer about coverage. Keep written invoices from any plumber.
Will employees or subcontractors do the work?
Ask directly. You should know who is coming to your home and which license covers the work.

Still have a question? Call (714) 555-0132 or send a request.